Confidentiality

Confidentiality

At the house of RAHIMA TRANS SARL, we attach great importance to the confidentiality and protection of our customers' and partners' data. Our commitment is to guarantee the security of the personal and commercial information that we process as part of our services. transit, customs clearance, consulting and support.

Data Collection and Use

We only collect information necessary to provide our services and improve the customer experience. This may include:

  • Customer contact details (name, address, telephone, email)
  • Information related to transit and customs operations
  • Administrative documents required for import and export formalities
  • Data collected via our platforms and digital tools to ensure effective monitoring of operations

All information is used only for the purposes of our services and are not sold or shared with third parties without prior consent, except for legal or regulatory obligations.

Data protection

We implement advanced security measures to protect our customers' information from unauthorized access, modification, disclosure or destruction. Our employees and partners are subject to strict confidentiality obligations.

Data sharing

As part of our activities, we may be required to share certain information with:

  • THE customs and administrative authorities for the validation of operations
  • Our logistics partners in order to ensure the smooth running of transactions
  • THE official platforms as PORTNET And BADR for the completion of the required formalities

Any transmission of information is done in compliance with the privacy and security standards in force.

Data retention period

The information collected is kept the time required to perform the services and in accordance with legal obligations regarding the retention of administrative and accounting documents.

User Rights

In accordance with current regulations, our customers have the following rights:

  • Access and consultation of their personal data
  • Modification and update information about them
  • Request for deletion data subject to legal retention requirements

To exercise these rights, simply contact us via rahimatrans@gmail.com.

Cookies and tracking technologies

Our site may use cookies and analysis tools to improve the user experience and optimize our services. These tools allow us to track activity on our site anonymously. The user can at any time configure your browser to refuse or delete cookies.

Changes to the Privacy Policy

RAHIMA TRANS SARL reserves the right to modify this privacy policy based on regulatory and technological developments. Any updates will be communicated to our customers via our website or by email.

Contact

For any questions regarding our privacy policy, please contact us:

📍 Address : Av. Moulay Youssef, Imm Yassine 2, 1st Floor N 9, Tangier, Morocco
📧 E-mail : rahimatrans@gmail.com | finance@rahimatrans.com
📞 Phone : +212 5 39 32 10 40 / +212 6 61 08 77 73

We are committed to protecting your data and providing you with quality service with complete transparency. 🚀

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