These presents General Conditions of Use (GCU) govern the use of the website of RAHIMA TRANS SARL as well as the services of transit, customs clearance, consulting and support provided by our company. By accessing our site and using our services, you agree to these terms in their entirety.

1. Presentation of RAHIMA TRANS SARL

RAHIMA TRANS SARL is a company specialized in transit and customs clearance, offering complete solutions to importers and exporters to facilitate their administrative and customs procedures. With 21 years of experience and 6 agencies in Morocco, we support our partners in the optimization of their logistics and commercial operations.

2. Services offered

Our services include, but are not limited to:

• Transit and customs clearance : Management of customs formalities and monitoring of imports/exports.
• Consulting and support : Pricing studies, audits and advice to optimize costs.
• Subscription to official platforms : Assistance for registration on PORTNET and BADR.
• Management of economic regimes : Support in the application of specific customs regimes.

Use of our services implies compliance with the legal and regulatory conditions in force.

3. Access to the site and user obligations

Access to the site rahimatrans.com is reserved for customers, partners and visitors interested in our services. The user agrees to:

• Do not use the site for fraudulent or illegal purposes.
• Provide accurate information when requesting service or contact.
• Respect the intellectual property rights of RAHIMA TRANS SARL and do not reproduce the content without authorization.

Any failure to comply with these obligations may result in the suspension or restriction of access to the site and services.

4. Pricing and payment terms

Our service rates vary depending on the services requested. Payments must be made according to the terms agreed upon with our clients. For all invoicing, we provide a detailed quote before any service.

In the event of late payment, late payment penalties may be applied in accordance with the conditions mentioned in the contract or commercial agreement.

5. Responsibility and commitments

RAHIMA TRANS SARL is committed to providing a high quality service by guaranteeing:

• Speed and reliability transit and customs clearance operations.
• Regulatory compliance with customs and trade laws.
• Personalized support for each client according to their specific needs.

However, we cannot be held liable in the event of customs delays beyond our control, administrative errors caused by third parties or force majeure (strikes, natural disasters, etc.).

6. Confidentiality and data protection

We attach great importance to the protection of our customers' dataAll information collected is used only for the purposes of our services and is not shared without prior consent.

For more details, please see our Privacy Policy.

7. Intellectual Property

All content on our site (texts, images, logos, PDF documents, etc.) is protected by the intellectual property lawsAny reproduction or use without written permission is strictly prohibited.

8. Modification of the conditions

RAHIMA TRANS SARL reserves the right to modify these conditions at any time in order to adapt to legal and technological developments. Any update will be published on our site and applicable as soon as it is published.

9. Disputes and applicable law

In the event of a dispute, we favor an amicable resolution between the parties. If no agreement is reached, the dispute will be submitted to the competent courts of the Kingdom of Morocco and governed by Moroccan legislation.

10. Contact

For any questions regarding our General Conditions of Use, you can contact us:

📍 Address : Av. Moulay Youssef, Imm Yassine 2, 1st Floor N 9, Tangier, Morocco
📧 E-mail : rahimatrans@gmail.com | finance@rahimatrans.com
📞 Phone : +212 5 39 32 10 40 / +212 6 61 08 77 73

We thank you for your trust and remain at your disposal for any further information. 🚀